Privacy policy
Last updated: March 19, 2026
This Privacy Policy describes how Gourmua (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from gourmua.com (the “Site”) or otherwise interact with our services (collectively, the “Services”).
By using our Services, you agree to the practices described in this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
When updates occur:
- The “Last updated” date will be revised.
-
Continued use of the Site constitutes acceptance of the updated policy.
Information We Collect
Information You Provide Directly
When you interact with our Services, we may collect:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment confirmation details
- Account login information (if applicable)
-
Customer service communications
Information Collected Automatically
We automatically collect certain technical data through cookies and tracking technologies, including:
- IP address
- Device informationBrowser type
- Pages visited
- Interaction data
-
Analytics and performance metrics
Information from Third Parties
We may receive information from:
- Payment processors
- Shipping partners
- Marketing platforms
- Advertising networks
- Analytics providers
How We Use Your Information
We use collected information to:
- Process and fulfill orders
- Provide customer support
- Communicate order updates
- Improve website performance
- Prevent fraud and unauthorized transactions
- Deliver marketing communications (where permitted)
-
Comply with legal obligations
Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Enhance user experience
- Analyze website performance
-
Personalize content and advertising
You may manage cookie preferences through your browser settings. Disabling cookies may impact site functionality.
Sharing of Personal Information
We may share your information with:
- Payment processors and fulfillment partners
- Shipping carriers
- Marketing and analytics providers
-
Legal authorities where required by law
We do not sell sensitive personal information.
Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices.
Children’s Privacy
Our Services are not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.
Data Security & Retention
We implement industry-standard security measures to protect your information.
However, no system is completely secure.
We retain personal information only as long as necessary for operational, legal, or regulatory purposes.
Your Privacy Rights
Depending on your location (including U.S. state privacy laws), you may have rights to:
- Access your personal data
- Request correction or deletion
- Opt out of marketing communications
-
Request data portability
To exercise these rights, contact us at:
Identity verification may be required.
International Data Transfers
Your personal information may be stored or processed outside your country of residence, including in the United States.
Contact Information
Store Name: Gourmua
Business Address: 2105 Corte De Chamisa NW, Albuquerque, NM 87120, United States
Email: support@gourmua.com
Phone: +17174834621
Customer Service Hours:
Monday–Friday, 9:00 AM – 5:00 PM
New York Time (Eastern Time – ET)
Response Time: 1–2 business days